When there is a GHC campus closing, students don’t need two phone calls, six e-mails and four text messages. All students need, at most, is one of each just to get the point across effectively without annoyance.
Over the past few weeks we have experienced Mother Nature at her worst. From freezing rain to sleet and multiple snow storms, we have had an interesting start to our spring semester.
Along with this inclement weather, class cancellations for all GHC campuses started to put a hold on things.
Most students were notified about the campuses closing with the help of the Connect system Georgia Highlands uses in order to keep all students up to date with what is happening on campus during weather emergencies and other campus emergencies that would affect students.
With this system, GHC administrators are able to send text messages and pre-recorded phone calls to students’ preferred phone numbers, along with well detailed e-mails. Although this method is effective at getting the message across, it’s extremely redundant.
Students who attend more than one campus receive double the number of aggravating alerts, making them more frustrated than thankful for the notices.
Another issue with the notification system would be accuracy. Frequently students will receive text messages and e-mails with the wrong dates or with typos. When this happens, a replacement is sent out to correct the problem. This causes the notifications to pile up.
It only takes one correct notification to inform students about the issue at hand.